Lead Times:

• Most orders are shipped within 3-4 business days of order being placed, and we use first class shipping through USPS.  Upgraded shipping is available for a fee at checkout.

Quality:

• To maintain the highest quality possible, 100% of all our products are hand crafted in our 2400 sq ft studio located in Sheboygan, Wisconsin.
• We do this because hand stamping takes years to perfect, and quality is the most important aspect to us.
• Nothing gets shipped unless we're happy with the product.

Returns:

In the rare occurrence you'd like to return your item:

• Returns are not accepted for customized bracelets unless it's an error on Tailored Metal's side.  Eg: it's the wrong word stamped, wrong color of bracelet etc...
• Or we send you a new bracelet free of charge and you keep the original one.

• Returns are accepted if notified within 14 days of receipt.